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2008 Customer Service |
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| Service Hawk 3.1 |
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Don't risk losing money or valuable customers due to service failures! Keep your Windows Services running or restart them on a user-defined schedule. Service Hawk can periodically restart services on a user-defined schedule regardless of their state, ensuring that your services are running smoothly and stay operational. Often a service reports that it is "running" but is in a hung or frozen state. Scheduling an automatic restart is the solution!
Released: 2009-07-10
License: $279.00
Publisher: Wingenuity, Inc.
Language: English
Platform: Windows
Requirements: 64 MB RAM (128 recommended)
Install: Install and Uninstall
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| ManageEngine SupportCenter Plus 7 |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2008-12-03
License: Free
Publisher: ZOHO Corp.
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows, Linux
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
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 Easy to use, easy to install, functional. I was happy to show it to my students as a good example of customer support software.
 ManageEngine I was looking for a web based helpdesk ticketing system that would satisfy all the demands of my business and make things easier and organized.... I have found that with ManageEngine!, thanks guys!
 ManageEngine SupportCenter Plus I have downloaded and installed the free edition ManageEngine SupportCenter Plus for trail in Windows 2000 Server. When i open the SupportCenter WebClinet menu, it went to http://localhost:8080 and display Page cannot be found. on the same machine, my iis is runnning fine. i could not locate thte Admib guide anyway for user guide. any advise please? Thanks.
| Commit CRM 3.7 |
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Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
Released: 2006-08-17
License: $249.00
Publisher: Commit Business Solutions ltd.
Language: English
Platform: Windows
Requirements: Windows OS
Install: Install and Uninstall
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 Great Value for the Money We use Commit since 2004 and find it very helpful for our computer repair business. Commit provides us with all the solutions we need including service management, billing (with great integration with QuickBooks) and web interface for our technicians and customers and more. The support team is very responsive. The software price is very reasonable and affordable and suits our small business budget. Highly recommended!
| AdventnetManageEngine SupportCenter Plus 7.0 |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
Released: 2008-12-02
License: Free
Publisher: Adventnet Inc
Language: English, ChineseSimplified, Dutch, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish
Platform: Vista, Windows, Linux
Requirements: P III 1Ghz & more, 512 MB RAM, 200 MB Disk Space
Install: Install and Uninstall
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I like the UI and the logical way it works. It looks very nice and seems to be worth having.
 I kinda liked it. It was a little more then I needed. I run a computer repair shop, and just need a record of work done, not a ticketing system that allows others to make tickets and such. The biggest issue for me personaly, was the inability to print. Example: Make a ticket as a customer walks in with his computer, and then print out a receipt/invoice for him to take with... Then printing out an addidional one once work is complete to send with finished computer.
| Application as Service 4.0.160 |
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Application as Service is an essential program that will let you run any application as service, benefiting from all the advantages of native Windows services. With this solution you can start program as Windows service and run and manage them locally or on a remote computer (without the necessity to install Application as Service on remote machine), schedule the services launch and lots more.
Released: 2011-04-29
License: $79.95
Publisher: Eltima Software
Language: English
Platform: Windows
Requirements: Win7, WinXP, WinVista, Win2003, Win2000
Install: Install and Uninstall
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Just what i need. And a lot of more useful features. Thanks!
Nice stuff - but... I think I go with the MS Resource Kit using SrvAny.That will do the job.Thanks in advance.Stefan
did not use I decided after reading the eula that I could not pay that much for the app. I am just a private citizen, not a company. So I did not test...thanks...I just deleted...
| Service+ 4.8.66 |
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Control of multiple services at the same time (start/stop/restart)
Simultaneously edit multiple service properties (Startup, Account)
Monitor services status in real time
Terminate un-responding services (No need to reboot !)
Configure service security
Deploy or backup easily your services settings
Monitor services installation and removal in real time
See all the services properties at the service list level and more..
Released: 2009-07-09
License: $46.00
Publisher: Active+ Software
Language: English, French, Korean
Platform: Vista, Windows
Requirements: Windows 2000 / XP (32-bit & 64-bit) / 2003 (32-bit & 64-bit) / Windows Vista / 2008 (32-bit & 64-bit)
Install: Install and Uninstall
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| Ace Contact Manager 7.1.5 |
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ACE Contact Manager CRM Scheduler - 7.1.5 helps scheduling events and tasks for customer and to PLAN the Opportunity, manage documents for each contacts, manage expenses for each contacts and manage kinks between contacts, innovate your business..
Released: 2011-09-06
License: $99.00
Publisher: SSG Software Systems Pvt Ltd
Language: English
Platform: Windows
Requirements: Windows OS, Office 2007 or 2010
Install: Install and Uninstall
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| ServiceShell 1.7 |
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ServiceShell is a user-defined Windows service manager. With ServiceShell, you can register your normal application program as a service and manage it easily. Once your application program changed to the service by ServiceShell, it will be started at boot time (before log-in) and stay running even if the Windows session being ended. This version adds Windows Server 2008/R2 compatibility and a minor issue on stopping application program has fixed.
Released: 2011-02-23
License: $34.00
Publisher: UInterface
Language: English
Platform: Windows
Requirements: Typical Windows NT4/2000/2003/XP/Vista/7
Install: Install and Uninstall
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A very quick test This was the first exe as service program I tried. Even I could figure out how to use, which is a big plus. As said, I have no experience of any other such program. However, the person who had asked me to check this had been able to do the job using Windows own tools. Judging from his description ServiceShell seems to be much easire.
| Customer Invoice Template 1.0 |
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The Customer Invoicing Template is an Excel invoice template with the ability to store invoices, products and customers and perform advanced invoice sales reporting. The database structure of the invoice system allows the insertion, update and quick access to saved products, customers, and historical customer invoices. Product and customer lists can be imported from and exported back to text lists enabling integration with existing systems.
Released: 2006-12-01
License: $26.00
Publisher: Business Spreadsheets
Language: English
Platform: Windows, MAC
Requirements: Requires Microsoft Excel 97 or higher
Install: Install and Uninstall
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 I live in Canada, so I couln't use your program because it did not have the right taxes. Also, did your program contain statements?
It works. So far so good it works well better then what I was using.
| Exe To Service 2.0 |
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Exe To Service allows you to install any Windows executable as a service. Windows services are background processes that do not interfere with the logged user's environment. By converting a program to a service, you receive full control over its execution, you do not allow a logged user to interact with this program and you can run it in any security context regardless of the permissions granted to the currently logged user.
Released: 2006-03-27
License: $39.95
Publisher: Everstrike Software
Language: English
Platform: Windows
Requirements: Windows 2003 Server/XP/2000/NT. No any special requirements to hardware.
Install: Install and Uninstall
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Great download Does exactly what the product description states. I could have downloaded the Windows toolkit to run an EXE as a service, but this thing was quick and painless, no big download, and reading involved. Did the job I needed it to do and so far, very happy. Saved me a few hours of time!
Meh not working for me Did not work for my needs. Good features but would not work on server 2003. No support.
Good Product I absolutely recommend this high quality product.
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Audio & Multimedia
